Terms and Conditions

Terms and Conditions

Aveltorn™ Terms and Conditions

The Terms Behind Your Aveltorn™ Experience.

These Terms and Conditions explain the rules that apply when you browse, purchase from, or otherwise interact with Aveltorn™ and aveltorn.com.

Please review these Terms together with the policies that apply to payments, shipping, returns, privacy, and website use.

Agreement

Please Review These Terms Before Ordering.

By using our store or placing an order, you agree to use Aveltorn™ and aveltorn.com in accordance with these Terms and applicable store policies.

Nothing in these Terms removes legal protections that cannot lawfully be excluded, limited, or waived.

Before You Purchase

01
Product Information
Review product descriptions, dimensions, specifications, materials, features, and compatibility.
02
Shipping Information
Confirm the recipient, address, postal code, and available contact details.
03
Billing & Payment
Review the payment information and final total before checkout.
04
Store Policies
Review the policies relevant to your purchase, delivery, return, and privacy rights.
Terms of Purchase & Use

Important Conditions for Shopping With Aveltorn™.

The sections below explain the principal terms that apply to products, orders, payments, delivery, returns, website use, and related services.

01

Eligibility & Use of the Store

You may use Aveltorn™ and aveltorn.com for lawful shopping, information, communication, and other legitimate store-related purposes.

Information submitted during checkout, payment, delivery, or customer-support interactions should be accurate and current.

02

Products & Availability

Products are subject to availability.

Product selection, quantity, specifications, features, pricing, availability, and store presentation may change from time to time.

03

Product Information

We aim to present product descriptions, photographs, specifications, dimensions, materials, colors, features, and other information as clearly as reasonably possible.

Minor differences may occur because of photography, lighting, screen settings, materials, surface finishes, production tolerances, or other normal variations.

04

Dimensions, Compatibility & Suitability

Customers are responsible for reviewing relevant dimensions, specifications, compatibility, installation requirements, intended use, and other product information before purchase.

Where fit or compatibility matters, confirm the relevant measurements or requirements before ordering.

05

Product Care & Use

Products should be used, assembled, installed, cleaned, maintained, and stored according to their intended purpose and available instructions.

Product condition may be affected by misuse, unsuitable installation, excessive heat, moisture, impact, abrasion, harsh chemicals, or inappropriate cleaning methods.

06

Orders

Submission of an order does not necessarily mean that fulfillment has been completed or finally accepted.

Orders may be subject to product availability, payment authorization, reasonable verification, fraud-prevention measures, inventory allocation, and operational review.

07

Prices, Taxes & Payment

Product prices, discounts, shipping charges, taxes where applicable, and other amounts may be displayed during checkout.

Payment options currently available for the transaction are shown during checkout.

Payment may be subject to authorization, verification, provider requirements, and fraud-prevention review.

08

Promotions & Discount Codes

Promotions and discount codes may be subject to specific conditions, eligibility requirements, expiration, usage limits, exclusions, or minimum-purchase requirements.

Confirm that an expected promotion or discount appears correctly before submitting payment.

09

Order Processing & Shipping

Order processing may include payment review, verification, preparation, packing, labeling, and carrier handoff.

Shipping, tracking, delivery, customs, delays, address issues, and related matters are governed by the applicable Shipping Policy.

10

Order Changes & Cancellation

Contact customer support as soon as possible if you need to request a change or cancellation.

Changes may not be possible after processing, fulfillment, packing, or shipment has begun.

Mandatory cancellation rights provided by applicable law remain unaffected.

11

Returns & Refunds

Returns, refunds, cancellations, damaged items, incorrect items, and related matters are handled according to the Return & Refund Policy and mandatory consumer rights.

Contact Aveltorn™ support before sending a product back.

The registered business address is not automatically the return destination.

12

Product-Specific Conditions

Certain products may involve specific requirements concerning dimensions, materials, assembly, installation, compatibility, hygiene, maintenance, storage, or intended use.

Review relevant product-specific information before purchase and use.

13

Privacy & Personal Information

Personal information collected through the store is handled according to the applicable Privacy Policy and relevant privacy law.

Review the Privacy Policy for information about collection, processing, disclosure, retention, cookies, and available privacy rights.

14

Website Conduct

You must not misuse the website or related services for unlawful, fraudulent, abusive, misleading, infringing, or malicious activity.

You must not attempt unauthorized access, distribute malicious code, impersonate others, disrupt website operation, or interfere with security controls or store systems.

15

Intellectual Property

The Aveltorn™ name, website presentation, text, graphics, photographs, logos, design elements, and other content may be protected by intellectual property laws.

Content may not be reproduced, modified, distributed, commercially exploited, or used in an infringing manner without appropriate authorization.

16

Third-Party Services & Links

The store may use or link to third-party services such as payment, shipping, ecommerce, hosting, analytics, applications, or external websites.

Third-party services may operate under their own terms, privacy policies, security practices, and service conditions.

17

Website Availability

We aim to maintain reasonable website availability, but uninterrupted or error-free operation cannot be guaranteed.

Access may be affected by maintenance, technical issues, security measures, software updates, service providers, or circumstances outside reasonable control.

18

Disclaimer of Warranties

To the extent permitted by applicable law, website content and related services are provided on an “as available” basis.

Nothing in these Terms excludes legal guarantees, warranties, rights, or remedies that cannot lawfully be excluded or limited.

19

Limitation of Liability

To the maximum extent permitted by applicable law, Aveltorn™ and the store operator will not be responsible for losses that are not reasonably foreseeable or arise from circumstances outside reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by law.

20

Responsibility for Misuse

To the extent permitted by applicable law, users may be responsible for losses, claims, liabilities, or expenses resulting from unlawful misuse of the website or violation of another person's rights.

This provision does not unlawfully restrict mandatory consumer protections.

21

Applicable Law

These Terms are interpreted subject to applicable laws, mandatory consumer protections, and legal requirements relevant to the transaction, customer, and applicable jurisdiction.

Nothing in these Terms removes rights that cannot lawfully be waived.

22

Severability & Changes

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, it may be limited or separated to the extent necessary where permitted by law.

These Terms may be updated from time to time to reflect changes in operations, services, store features, policies, or legal requirements.

23

Contact & Support

Contact Aveltorn™ customer support if you have questions about these Terms, a product, an order, payment, shipping, return, refund, or another store-related matter.

For an existing order, including your order number may help us review the request more efficiently.

Before You Order

Review the Details That Matter.

A careful review before checkout can help reduce avoidable order, compatibility, address, and payment issues.

Purchase Checklist
Review product specifications, dimensions, features, and compatibility.
Confirm your shipping and contact information.
Review discounts, shipping charges, taxes where applicable, and final total.
Read the policies relevant to your purchase before completing checkout.
Customer Support

Questions About These Terms?

Contact Aveltorn™ customer support if you have questions about these Terms and Conditions or another store-related matter.

Phone Support
Customer Service Hours
8:00 AM – 10:00 PM
Official Business Details

Business Information

Official company, registration, website, and customer support information for Aveltorn™.

AVELTORN™
✦
Brand

Aveltorn™

▣
Legal Company Name

Shanghai Xihetuzhi Network Technology Co., Ltd.

♟
Legal Representative

He Weiyi

◎
Official Website

aveltorn.com

✉
Customer Support Email

service@aveltorn.com

☎
Customer Service Phone

+86 14799816641

◷
Customer Service Hours

8:00 AM – 10:00 PM

#
Unified Social Credit Code

91310116MAEGG2C30U

◆
Registered Business Address

Building 2, No. 181 Songyu Road, Tinglin Town, Jinshan District, Shanghai (Jinliang Economic Zone)